:root{--jevis-red:#9b2d28;--jevis-black:#171717;--jevis-text:#333;--jevis-muted:#667085;--jevis-border:#ece7e5;--jevis-bg:#fffafa;--jevis-soft:#f8f3f2;--jevis-radius:22px;--jevis-shadow:0 18px 55px rgba(30,20,20,.08)}
.jevis-faq-form,.jevis-faq-box,.jevis-faq-item,.jevis-assistance-panel{box-sizing:border-box;background:#fff;border:1px solid var(--jevis-border);border-radius:var(--jevis-radius);box-shadow:var(--jevis-shadow)}
.jevis-faq-form{padding:28px;display:grid;gap:14px;max-width:760px}
.jevis-faq-form label{font-size:13px;font-weight:700;color:var(--jevis-black);letter-spacing:.01em}.jevis-faq-form input,.jevis-faq-form select,.jevis-faq-form textarea{width:100%;border:1px solid #ded6d3;border-radius:14px;padding:14px 16px;font-size:15px;line-height:1.45;background:#fff;color:var(--jevis-text);outline:none;transition:.2s}.jevis-faq-form input:focus,.jevis-faq-form select:focus,.jevis-faq-form textarea:focus{border-color:var(--jevis-red);box-shadow:0 0 0 4px rgba(155,45,40,.10)}.jevis-faq-form button,.jevis-faq-btn{display:inline-flex;align-items:center;justify-content:center;border:0;border-radius:999px;background:var(--jevis-red);color:#fff!important;text-decoration:none;font-weight:800;font-size:14px;padding:14px 22px;cursor:pointer;transition:.2s}.jevis-faq-form button:hover,.jevis-faq-btn:hover{transform:translateY(-1px);box-shadow:0 12px 25px rgba(155,45,40,.22)}
.jevis-faq-success{max-width:760px;margin:0 0 18px;padding:16px 18px;border-radius:16px;background:#effaf2;border:1px solid #bfe8c8;color:#145a24;font-weight:700}.jevis-faq-box{padding:26px;max-width:680px}.jevis-faq-box h3{margin:0 0 8px;font-size:24px;line-height:1.2}.jevis-faq-box p{color:var(--jevis-muted);margin:0 0 18px}
.jevis-faq-public{width:100%;margin:24px auto}.jevis-faq-list{display:grid;gap:16px}.jevis-faq-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:18px}.jevis-faq-item{padding:24px;position:relative;overflow:hidden}.jevis-faq-item:before{content:"";position:absolute;left:0;top:0;bottom:0;width:5px;background:var(--jevis-red);opacity:.88}.jevis-faq-cat{display:inline-flex;margin:0 0 12px;padding:7px 10px;border-radius:999px;background:var(--jevis-soft);color:var(--jevis-red);font-size:12px;font-weight:800}.jevis-faq-item h3{margin:0 0 10px;font-size:clamp(18px,2vw,24px);line-height:1.22;color:var(--jevis-black);letter-spacing:-.02em}.jevis-faq-context{margin:0 0 12px;color:var(--jevis-muted);font-size:14px}.jevis-faq-answer{color:var(--jevis-text);font-size:15.5px;line-height:1.72}.jevis-faq-answer p:last-child{margin-bottom:0}.jevis-faq-empty{padding:26px;border:1px dashed var(--jevis-border);border-radius:18px;color:var(--jevis-muted);background:#fff}
.jevis-assistance-faq{display:grid;grid-template-columns:1.15fr .85fr;gap:22px;align-items:start}.jevis-assistance-panel{padding:28px}.jevis-assistance-panel h2{margin:0 0 8px;font-size:clamp(26px,4vw,44px);letter-spacing:-.04em;line-height:1.03;color:var(--jevis-black)}.jevis-assistance-panel>p{margin:0 0 18px;color:var(--jevis-muted);font-size:16px;line-height:1.6}
@media(max-width:900px){.jevis-faq-grid,.jevis-assistance-faq{grid-template-columns:1fr}.jevis-faq-form,.jevis-assistance-panel{padding:22px}}@media(max-width:560px){.jevis-faq-item{padding:20px}.jevis-faq-form button,.jevis-faq-btn{width:100%}}